My Cart

Getting Started wth your BIRD

You can also Unpair your Bird with the Bird app. This option makes it easy to transfer ownership to someone else, either temporarily or if you sell your Bird.
To Unpair your Bird One, open the App Menu in the top left of the app and select My Bird from the menu. In the My Bird screen tap the Unpair 1 button.
After you Unpair, your account will no longer be associated with the Bird. To connect it, you’ll need to pair it again.

Charge the vehicle using the power supply provided when you received the vehicle. Do not use any other power supply or damage to vehicle may result. Always keep your vehicle plugged in and charging overnight — never let the battery run to 0. Normal electricity rates apply.
Warning: NEVER attempt to charge a wet vehicle. Serious injury or death can incur

To pair your device to your Bird One you will need to scan your Bird’s QR code.

  1. Ensure your Bird is fully charged.
  2. Ensure your phone is connected to Wi-Fi and Bluetooth is on; you will need both to connect to your Bird.
  3. Open the Bird app and select the Ride button at the bottom of the screen.
  4. Aim your phone’s camera at the QR code located on the right handlebar and wait for the scan to complete.

You will receive a message that says ‘Welcome to your One.’ That indicates that your device has successfully paired to your Bird.

You can ride wherever personal, micromobility vehicles are allowed in your city. Always abide by existing local rules and regulations pertaining to riding micro-mobility vehicles.
Per Federal Aviation Administration (FAA) guidelines, you may NOT transport your Bird on an airplane.

To use the vehicle, you must use the Bird app associated with your account. Think of your Bird app as the key to your vehicle. You can use the app to see how far you can travel on any given charge and track your Bird. Plus, your vehicle will get even better over time with new features and functionality introduced via app updates.

To use the vehicle, simply scan the 4-5 digit QR code of your Bird or locate the "My Bird" option in the menu. From there you can view your Bird and the controls available to you.

At the bottom of the screen slide to unlock your Bird. Manually kick-push the vehicle like you would a non-electric scooter to get it moving, then press down on the throttle. From there the vehicle will be fully electric.

Repeat the kick-push process if at any point you come to a complete stop.

You can ride wherever personal, micro-mobility vehicles are allowed. Local and regional rules apply.

As the owner, it is at your discretion if you want to lock your vehicle or not. But we recommend that you lock your vehicle, just as you would a bicycle when it is parked outside.

AFTER YOU RIDE

Once you’re done riding, you can park and lock your Bird. This will lock the wheels and turnoff the lights. If your Bird is left locked, it is still powered on and will deplete the battery, so we recommend charging it once you’ve completed your last trip.

After you ride, be sure to charge your Bird via the Charger Port to ensure it’s always ready to ride when you need it.

Keep in mind that powering on the Bird again will require a Bluetooth and Internet connection.

Still have questions? Contact us leave a comment